Pool Owner Guides
Everything you need to use the Poolside app — accepting your invite, reading your pool's service reports, understanding water chemistry, and staying in touch with your pool technician.
Search only within Owner guides.
Getting Started
Download Poolside, enter your invite code, and set up your pool owner account for the first time.
Accepting Your Invite
Find your invite email, understand your 6-digit code, and what to do if your code has expired.
Service History
Browse every service visit to your pool, filter by date, and open individual reports.
Reading a Service Report
Understand the readings, colour codes, LSI score, and technician notes in each service report.
Requesting a Visit
How to submit a visit request when you notice a problem with your pool between scheduled services.
Understanding Water Chemistry
Plain-English explanations of pH, chlorine, alkalinity, and every other reading in your report.
Account & Profile
Update your details, change your password, and manage notification preferences.
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